{"id":3786,"date":"2026-05-12T13:03:25","date_gmt":"2026-05-12T13:03:25","guid":{"rendered":"https:\/\/casaideefiks.com\/?page_id=3786"},"modified":"2026-05-13T16:45:51","modified_gmt":"2026-05-13T16:45:51","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/casaideefiks.com\/it\/shipping-and-returns\/","title":{"rendered":"Shipping & Returns"},"content":{"rendered":"
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LEGAL INFORMATION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shipping & Returns<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n
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At Casa Idee Fiks<\/strong>, we carefully prepare and package every order to ensure your books arrive safely and beautifully presented. Below you can find information regarding shipping times, delivery areas, returns, and damaged items.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1. Shipping Destinations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Casa Idee Fiks currently ships within the Benelux (Belgium, the Netherlands, and Luxembourg)<\/strong>.<\/p>

We work with trusted delivery partners to ensure safe and reliable shipping of luxury books and collectible editions.<\/p>

For requests outside the Benelux, customers may contact us directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Shipping Providers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Orders are shipped through trusted logistics partners, including:<\/p>

\u2022 Bpost<\/strong>
\u2022 DHL<\/strong><\/p>

The shipping provider may vary depending on destination, package size, or service availability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. Processing Time<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Orders are generally processed within 1\u20133 business days<\/strong>, unless otherwise indicated.<\/p>

During busy periods, holidays, launches, or special editions, processing times may be slightly longer.<\/p>

Customers will receive shipping confirmation once their order has been dispatched.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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4. Delivery Times<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Estimated delivery times may vary depending on destination and carrier availability.<\/p>

Typical delivery estimates:<\/p>

\u2022 Belgium:<\/strong> 1\u20133 business days
\u2022 Netherlands & Luxembourg:<\/strong> 2\u20135 business days<\/p>

Delivery times are indicative and cannot be guaranteed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5. Packaging & Product Care<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Luxury books require careful handling and presentation.<\/p>

Casa Idee Fiks takes special care in packaging orders to protect books during transport.<\/p>

Some books may occasionally be rewrapped for protective or presentation purposes to ensure products arrive in excellent condition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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6. Returns Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Customers purchasing online as consumers have the right to request a return within 14 calendar days<\/strong> after receiving their order, in accordance with European consumer protection legislation.<\/p>

Returned items must:<\/p>

\u2022 Be unused and in original condition
\u2022 Include original packaging where applicable
\u2022 Be free from damage, markings, folds, or signs of use<\/p>

Due to the collectible and premium nature of luxury books, products showing signs of use, handling damage, or deterioration in value may be subject to reduced reimbursement or refusal where legally permitted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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7. Damaged or Incorrect Orders<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Customers are requested to inspect their order upon delivery.<\/p>

If an item arrives damaged or an incorrect product is received, customers should contact Casa Idee Fiks as soon as possible and preferably within 48 hours<\/strong> after delivery.<\/p>

Please include:<\/p>

\u2022 Order number
\u2022 Description of the issue
\u2022 Clear photographs of the product and packaging<\/p>

We will assess the situation and provide an appropriate solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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8. Return Shipping Costs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Unless the return is due to damage, defect, or an error by Casa Idee Fiks, return shipping costs are the responsibility of the customer.<\/p>

Proof of purchase may be required for warranty claims.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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9. Contact Information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For questions regarding shipping, returns, or delivery:<\/p>

Casa Idee Fiks<\/strong>
Email: info@casaideefiks.com<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

LEGAL INFORMATION Shipping & Returns At Casa Idee Fiks, we carefully prepare and package every order to ensure your books arrive safely and beautifully presented. Below you can find information regarding shipping times, delivery areas, returns, and damaged items. 1. Shipping Destinations Casa Idee Fiks currently ships within the Benelux (Belgium, the Netherlands, and Luxembourg). […]<\/p>\n","protected":false},"author":98,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3786","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/casaideefiks.com\/it\/wp-json\/wp\/v2\/pages\/3786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casaideefiks.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casaideefiks.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casaideefiks.com\/it\/wp-json\/wp\/v2\/users\/98"}],"replies":[{"embeddable":true,"href":"https:\/\/casaideefiks.com\/it\/wp-json\/wp\/v2\/comments?post=3786"}],"version-history":[{"count":31,"href":"https:\/\/casaideefiks.com\/it\/wp-json\/wp\/v2\/pages\/3786\/revisions"}],"predecessor-version":[{"id":3950,"href":"https:\/\/casaideefiks.com\/it\/wp-json\/wp\/v2\/pages\/3786\/revisions\/3950"}],"wp:attachment":[{"href":"https:\/\/casaideefiks.com\/it\/wp-json\/wp\/v2\/media?parent=3786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}